shipping & returns

shipping & order policy

Free standard shipping is offered on orders totaling $40 before tax within the 48 contiguous United States.  Shipping charges apply to orders totaling less than $40.  Shipping rates are calculated at checkout based on the carrier rates by weight, location, and the service selected.

Our business hours are Monday through Friday, 8 am - 5 pm Pacific Time, excluding holidays. Any orders submitted on Saturday and Sunday will be processed on the following business day. Please allow up to 2 full business days for your order to be processed, picked, packed, and shipped. Please allow 5-7 business days for standard ground shipping delivery from shipping date.

We are NOT able to accept orders for delivery to addresses outside of the 48 contiguous U.S. states. We do NOT ship to Hawaii, Alaska, APO/FPO or US Territory addresses at this time. 

Please make sure to provide precise city, state and zip code information. Be sure to double check your information as many times abbreviations, misspellings, and other typos can result in issues with your package getting to you.

 

Our order fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. We will begin to process your order immediately after you click the Submit Order button. Therefore, your order CANNOT BE CANCELLED OR MODIFIED in any way once it has been submitted.

return & exchange policy

We will issue refunds for defective products or damaged products within 30 days of the original purchase date. Due to the low cost nature of our products, we are not able to offer any returns or exchanges for any other reasons. Your damaged product may only be exchanged for the same product you purchased. If you have received an item in damaged condition, please contact us within 7 days of receipt. You must provide photos of items damaged during shipping. 

Refunds are issued for the original purchase price, less original shipping cost.

530 S LOS ANGELES ST, LOS ANGELES, CA 90013      (213) 627-4989

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